🔄 ZzhhBoy™ Return & Exchange Policy
🔄 ZzhhBoy™ Return & Exchange Policy
Shop with Greater Confidence
At ZzhhBoy™, we want every order to feel just right. If your purchase does not meet your expectations, eligible products may be returned within 180 days of delivery, subject to the conditions below. ✨
Please read this policy before sending any item back. All returns must be reviewed and approved by our customer care team in advance.
📅 180-Day Return Window
You may request a return within 180 calendar days from the date your order is delivered.
To qualify, the product must generally be:
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Unused and unworn
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Unwashed and unaltered
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Free from stains, odors, damage, or signs of use
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Returned with the original tags still attached
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Placed in its original packaging where reasonably possible
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Accompanied by the order number or proof of purchase
Products that do not meet these conditions may be declined or may qualify only for a partial refund where permitted by law.
📨 Step 1 — Request Return Approval
Before mailing anything back, contact:
Please include:
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Your full name
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Order number
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Product name
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Reason for the return
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Whether you prefer a refund, exchange, or store credit
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Clear photographs when the item is damaged, incorrect, or defective
Our team will review your request and send the applicable return instructions.
Please Note
Do not send products to the company address or any address shown on the original parcel unless our support team has specifically instructed you to do so.
Returns sent without approval may be delayed, refused, or delivered to a facility that cannot process them.
📦 Step 2 — Prepare the Package
Once your return has been approved, pack the product securely to help prevent damage during transit.
Please include:
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The approved return item
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The original invoice or a note showing your order number
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Original accessories, manuals, dust bags, boxes, or components
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Any documents requested by our support team
When the original shipping package is unavailable, use a sturdy replacement box or mailer suitable for the product.
Remove or cover old shipping labels and barcodes before attaching the new return label. 🏷️
🚚 Step 3 — Send the Return
Use the approved return address and shipping instructions provided by our customer service team.
Unless we confirm otherwise, customers are responsible for return shipping costs for:
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Change-of-mind returns
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Incorrect size or color selections
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Duplicate purchases
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Products no longer wanted
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Orders placed using incorrect customer information
We recommend using a trackable shipping service and keeping the receipt until your return has been completed.
ZzhhBoy™ cannot guarantee responsibility for parcels that are lost, damaged, or delivered to an unauthorized address during return transit.
✅ Step 4 — Inspection and Resolution
After the returned package arrives, our team will inspect the product and confirm whether it meets the return conditions.
You will receive an email after the return has been reviewed.
Eligible returns may receive one of the following:
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Refund to the original payment method
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Product exchange
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Store credit
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Replacement item
The available resolution may depend on the product, reason for return, inventory availability, and promotional conditions.
💳 Refund Processing
Approved refunds are generally issued within 7 business days after the returned product has been received and inspected.
Refunds are normally sent to the original payment method used for the order.
After we issue the refund, your bank, card company, PayPal, or payment provider may require additional processing time before the funds appear in your account.
Original shipping fees, expedited delivery fees, customs charges, and return-shipping costs are generally non-refundable unless:
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The item arrived damaged
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The wrong product was sent
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The product was confirmed defective
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Refund of those charges is required by applicable law
🔁 Exchanges
Eligible full-priced products may be exchanged when the requested replacement is available.
To request an exchange, email service@varikk.com and include:
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Your order number
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The item being returned
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The replacement size, color, or style requested
Exchange inventory is not reserved until the original product has been received and approved.
If the replacement is unavailable, we may offer store credit, a refund, or another suitable option. 🌿
🏷️ Sale and Final-Sale Products
Products clearly marked “Final Sale” at the time of purchase cannot generally be returned, exchanged, or refunded, except when:
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The item is damaged upon arrival
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The wrong product was delivered
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The product has a verified manufacturing defect
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Applicable consumer law requires another remedy
Discounted products that are not marked Final Sale may remain eligible for return, exchange, or store credit under the conditions stated in this policy.
Promotional eligibility may vary, so please review the product page and offer terms before completing your order.
🚫 Non-Returnable Products
For hygiene, safety, and product-integrity reasons, certain items may not be returnable once opened or used.
Depending on the product, non-returnable items may include:
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Earrings or pierced jewelry after protective seals are removed
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Personal-care or hygiene-related products
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Customized or personalized products
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Gift cards
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Items showing wear, damage, washing, or alteration
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Products missing essential components
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Products returned after the 180-day period
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Items marked Final Sale
These limitations do not remove legal rights that cannot be excluded under applicable consumer law.
📸 Damaged, Defective or Incorrect Products
Oh no — we’re sorry your order did not arrive as expected! 💔
Please contact service@varikk.com as soon as possible and provide:
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Your order number
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A description of the issue
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Clear photographs of the product
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Photographs of the outer packaging
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A photograph of the shipping label
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A short video where necessary to demonstrate a functional defect
Please keep the product and all packaging until our team finishes reviewing the case.
Depending on the circumstances, we may offer:
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A replacement
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A refund
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Store credit
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A partial refund
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Another appropriate resolution
Do not discard or return the product unless our team provides instructions.
📭 Missing Items
When part of your order is missing, first check whether the shipment was divided into multiple packages.
If all packages have arrived and an item is still missing, email service@varikk.com with:
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Your order number
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The missing product name
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Photographs of the received contents
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Photographs of the package and shipping label
Our team will review the fulfillment and shipping information and provide the next steps.
⏳ Late or Missing Refunds
When an approved refund does not appear immediately:
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Check the original payment account again.
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Contact your card issuer, bank, or payment provider.
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Allow time for pending transactions to be posted.
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Contact service@varikk.com if the expected processing period has passed.
Please include your order number and the date your refund was approved.
⚠️ Unauthorized or Unclaimed Returns
Returns may be refused or delayed when they are:
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Sent without prior approval
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Shipped to an incorrect address
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Missing the order number
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Returned outside the allowed period
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In a condition different from the approved request
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Sent with unpaid postage, customs charges, or collect-on-delivery fees
Any additional shipping or handling expense caused by an unauthorized return may be deducted from the available refund where permitted by law.
💌 Need Help with a Return?
No worries — our customer care team is here to guide you through the process.
Email: service@varikk.com
Telephone: 1-702-685-8183
Customer Service Hours: 9:00 AM–6:00 PM PDT
For faster assistance, include your order number in the subject line of your message.
🏢 Business Information
Brand: ZzhhBoy™
Company: my jes design
Business Address: 5900 W Tropicana Ave, Suite 274
Las Vegas, United States
Telephone: 1-702-685-8183
Email: service@varikk.com
Return Address Notice
The business address above is provided for company identification and customer contact purposes. Approved returns must be sent only to the return location supplied by our customer service team.